Page 314 - Design for Six Sigma for Service (Six SIGMA Operational Methods)

282 Chapter Nine

Principle 6: Universality
Make an object or structure perform multiple functions; eliminate the need for
other parts.
Based on principle 6 the following approaches can be proposed for the product
development situation:
3. Simplify parts and reduce the part count.

Principle 25. Self-service
B. Use waste (or lost) resources, energy, or substances.

Based on principle 25B, the following approaches can be proposed for the
product development situation:

4. Rehire retired workers for jobs where their experience is needed.
5. Borrow temporarily underutilized workers from other organizations.

Principle 10. Preliminary Action
A. Perform, before it is needed, the required change of an object (either fully or
partially).

Based on principle 10A, the following approaches can be proposed for the
product development situation:
6. Prepare preliminary works on key development activities long before these
activities’ starting times.

Principle 2. Taking Out
Separate an interfering part or property from an object, or single out the only
necessary part (or property) of an object.
Based on principle 2, the following approaches can be proposed for the product
development situation:
7. Break down barriers between departments and form a fully empowered
product development team.

For contradiction 2, by referring to the business contradiction matrix (see
Appendix B at the end of this chapter), we can find the following inventive
business principles:
5, 2, 35, 1, 29

In resolving contradiction 1, principles 5 and 2 have already been explored.
Now we explore principles 35, 1, and 29. By closely examining these
principles, we can find the following items highly relevant: