Page 432 - Design of Simple and Robust Process Plants
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10.3 The Design of High-quality Plants  419
                  Several reasons can be recognized that lead to the desire to implement work pro-
                cesses. Drivers that play a role in the development of work processes are:

                  .   The desire to work with fewer people goes hand in hand with less organiza-
                      tional layers and more empowerment, but within a well-defined organiza-
                      tional framework. This is one of the main reasons why work processes are
                      extensively introduced.
                  .   Logistical spread design work places, where we need to communicate uni-
                      formly and quickly.
                  .   Automation of project organization requires consistent working methods for
                      a structural approach.
                  .   Quality processes also demand for structured well-documented approaches.
                In industry, as well as in (semi)governmental organizations such as healthcare, all
                kinds of work processes are (or have been) developed to improve efficiency of opera-
                tion.
                  Work process formats have been developed among others by Rummler and Brache
                (1988, 1995). An organizational map, as used in this report, shows a flow diagram in
                table format that shows the steps to follow horizontally, and the functions vertically.
                The functions are all represented, from business to operations. The involvement of
                a function in a step is shown as solid vertical lines (for an example, see Table 10.1)
                A flow-line connects these steps. The initiator for each step is assigned and recog-
                nized by the inlet arrow of the step. The main responsible function for a step is
                recognized by the position where the flow-line leaves the step. Each step has a
                description that defines the objective, the input requirements, and the output of the



                Table 10.1. Work process flow chart (example).


                         Work process flow chart (example)
                     Step  Prel.M & E  Prelim.  Proc.& Eng  Control
                 Function
                           Bal.& Equip. Plot plan  Optim  Strategy
                  Safety
                  Project mngt
                  Process eng.
                  Detailed eng                          plot plan
                  Control eng                           control design
                  Manufacturing/
                  operation
                  Maintenance
                  Construction
                  Econ.eval.
                  Environmental
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