Page 14 - Effective communication Skills by Dale King

proceed.

Now, if you have to converse with somebody who you know is struggling

with mental health issues, or is clearly stressed, there are a few things you
can do. First, be brief and get to the point. The last thing a stressed person
wants to hear is a longwinded story. If you are sharing personal feelings
about something, use “I” statements so that you don’t come off as
confrontational.

Most importantly, you can only speak for yourself. You don’t know how a
person truly feels based solely on how they act. It is likely only going to

make them more upset or stressed if they feel like you are speaking for them.

Alright, with all of this in mind, let’s move into the communication levels.