Page 16 - Effective communication Skills by Dale King

nonverbal gestures like head nods, a smile, or eye contact. This helps to

create rapport and lets the other person know that you want them to continue
talking.

In order to communicate effectively on this level, you have to make sure that
you use the correct words for the conversation and context, which also
includes religious, ethnic, and moral differences. You must make sure you
are concise and clear. Whenever you find it possible, create your thoughts
before speaking so that you don’t ramble. This can be an art in itself.

Level Two: Physical Communication

With the inception of NLP, neuro-linguistic programming added more
importance on the visual cues of our communication. Visual cues, such as
expressions, posture, breathing, stance, movement, gestures, and eye contact,

play a big part in how we communicate and feel.

When a person uses techniques like mirroring and matching others gestures
and posture, with integrity, it can increase the person’s receptivity of the
message. Physical communication works by complimenting verbal
communication and can provide you with amazing results when you combine
the two effectively. There are certain jobs and professions where your
physical communication ability is important.

For example, in most sporting events, being able to understand and use
gestures and signs is necessary. Within security agencies, it is an important
skill to understand considering the nature of the job. The military and police
use these skills in order to keep from being detected by enemies.
Investigators and detectives will use these skills in order to figure out if
somebody is lying.

In order to be a good communication on a physical level, it helps to
physically match yourself up with others. You need to connect them in
movement and form. It can also help you watch your hand movements,
expressions, and posture.

Level Three: Auditory Communication

The sound of the voice, as well as the speed, volume, range, and tone, plays a
part in how the message is received and interpreted by the listener. For
example, if you are a fast talker, you may find that helpful to slow down your