Page 30 - Effective communication Skills by Dale King
P. 30

some interesting and others, not so much. Being interested makes you want to

               learn more.

               This happens with conversations as well. When you are actually interested in
               the conversation, asking questions, and listening for their answers get easier.


                        4.  When curious, we want to learn.

               When  you  are  ready  to  learn,  you  put  yourself  in  a  place  to  engage  in
               conversation for the purpose of learning, not just feeling like you have to get
               through it.


               With these four things; questions, listening, interest, and a desire to learn, you
               can create a conversation and get all of the benefits from it.

               Active Listening

               Listening is one of the most important things you can do. How well you are

               able to listen can impact your life in many areas. Since we listen so much,
               you would think that we are amazing at it. Actually, most people aren’t, and
               research suggests that most people only remember around 25 to 50 percent of
               everything that we hear. This means that when you have a conversation with
               your  significant  other  for  about  ten  minutes,  they  are  paying  attention  less
               than half of what is being said.

               If  you  flip  this  around,  it  also  means  that  when  you  are  being  given

               directions, you don’t hear the full message. You hope that the most important
               parts are held within that 25-50 percent, but what happens if they weren’t?

               Clearly, listening is something that everybody needs to improve. When you
               become a better listener, you will also see improvement in your productivity,
               your  influence,  and  negotiation.  What’s  more,  you  will  be  able  to  avoid
               conflict and other misunderstandings.

               The  only  way  to  improve  your  listening  abilities  is  to  practice  active

               listening.  This  means  that  you  are  making  a  conscious  effort  to  hear  the
               words  that  are  being  said  as  well  as  the  complete  message  that  they  are
               communicating.  To  do  this,  you  have  to  carefully  pay  attention  to  the
               speaker.

               You can’t become distracted by whatever else may be happening around you,
               or by thinking about what you are going to say next. You also got to make
   25   26   27   28   29   30   31   32   33   34   35