Page 43 - Effective communication Skills by Dale King
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good idea to set aside a bit of time at the end of the day to take a walk and

               think about your emotions of the day. You could journal about them as well,
               or talk to a person you trust.

               Whatever  you  choose  to  do,  I  think  that  you  are  going  to  have  a  better
               understanding of who you are at the end of the day. This will also make it a
               lot easier for you to understand those around you as well.


                        2.  Understanding Others

               Through commitment to thoughtfulness and practice, anybody is able to learn

               how to understand the feelings and thoughts of other people. Now that you
               better understand your own emotions, it is time to think about the emotions of
               others.  Start  training  yourself  to  ask  “How  does  this  look  from  their
               perspective?” Take enough time to reach a reasonable answer.

               This  doesn’t  mean  you  have  to  be  a  mind  reader  or  understand  what
               everybody is thinking at all times, all you should do is try to imagine what it
               is  like  to  be  that  person  for  a  moment,  and  then  make  a  reasonable  guess

               about their feelings or thoughts.

               Let’s say that you have to sit through an excruciatingly boring conversation
               with a friend who is talking about their stamp collection. If you see it from
               only your perspective, you are probably going to get frustrated and snap.

               But  if  you  take  a  moment  to  view  things  from  their  perspective,  you  will
               understand why they are talking about their stamps. If they are your friends,
               then more than likely they aren’t purposely trying to bore you. Chances are

               they were so excited to tell you about a new rare stamp they got; they forgot
               how boring you think stamps are.

               You  see  it  as  being  trapped.  They  see  it  as  sharing  exciting  news  with  a
               friend.

               Taking a moment to think about things from their perspective, you will be
               able to handle the situation better. This will make sure that you won’t snap at
               them. Instead, you could gently steer the conversation in a different direction.
               Or, you can take the opportunity to learn more about your friend and create a

               stronger relationship.

               A flaw in the human character is that we get trapped in our own perspective.
               It is OUR perspective. Instead of trying to see things from another point of
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