Page 79 - Effective communication Skills by Dale King

Be Confident

How can you be more eloquent? Speak with confidence. If you are just
talking to someone on the phone, how you hold yourself will impact the way
people receive your thoughts. Lengthen your vocal cords by holding your
chin parallel with the floor, sit up straight, and don’t move your hands too
much. Keep your hands folded on your lap or table. This projects

trustworthiness.

Jargon Won’t Impress

The best speakers will leave jargon alone. Would you like to know the
difference between a seasoned salesperson and a new one? A seasoned
salesperson will make you feel educated where the new one will leave you
dazed and confused.

Jargon is completely pointless. It isn’t meant for people to be able to do
things faster. It isn’t intended to be used to make people feel impressed. It

normally doesn’t impress anyone. It will just make them feel left out and
confused about what the conversation is about and who they can give value to
it or some emotion that will make it easier to relate to.

Think of it as using more poetry and less endless prose.

Stop Using Curse Words

Sophisticated people won’t ever use words such as bitch, ass, shit, fuck, etc.
They just won’t.

You might have the vocabulary of a sailor, but there is a place and time for it
to be used. The best way to earn trust and respect of others is speaking well,
and this means you have to get rid of curse words.

Get to the Point and be Descriptive

This is close to using jargon; you need to make your point and never talk
around it. There isn’t any point to it.

Nobody likes sitting around listening to a stream of words tied together. Say
exactly what you mean in as little words as humanly possible. Once you get
to the essence of what you are saying, describe it so well that whomever you
are talking to will be able to “see” it perfectly.