Page 15 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 15
same errors and make the same costly mistakes. I learned it the
hard way, so you don’t have to!
Verbal communication is the most basic kind of
communication among people. It has two forms: oral and
written. Effectiveness of the former, on which I’m focusing in
this book (although not exclusively, you will also have a
chance to learn about non-verbal communication), is primarily
influenced by fluency of speech and skillset of a sender,
accentuation of particular parts of a message, confirmation
from a receiver and paraphrasing of the received information
in order to make sure that the real intent was understood
correctly.
When talking about verbal communication skills, I mean
certain competencies which include knowledge, abilities and
attitude. On top of that there’s experience, which makes
applying effective communication patterns possible.
To explain it simply, only by applying knowledge and
practicing certain abilities by having the right attitude is it
possible to improve quality of your communication skills.
Quality is infinite as an indicator. This simply means that if
you keep working on the improvement of your communication
competences, you will be constantly strengthening the quality
of your career, relationships, social skills and your entire life,
ad infinitum. There are hardly any limits, in terms of what
you can learn and how much you can improve your social
interactions.
There’s only one condition. Every single day, you need to
ask yourself this question: