Page 192 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 192
The Lack of Benchmark – There’s no noun in the
expression. People involved in the situation have not
been named.
“I was warned…”
Who was threatening you? Who warned you about it?
Indefinite Benchmark – Those involved were listed
in a general way.
“They cheated me!”
Who is cheating you? How did they cheat you?
Unspecified Verb – The problem mentioned is not
specified.
“She is hurting me by doing this.”
What exactly did she do? How did she hurt you?
Distortions:
Changing of a given situation or phenomenon’s meaning.
Nominalization – Changing a verb to a noun,
reducing the whole process to a single thing or event.
“I’m down.”
How did you down yourself? This question also helps to
regain responsibility for the process.
Cause-Effect (A Causes B) – Explanation of one
situation with another, which does not have a direct
cause-effect with it.
