Page 66 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 66

Chapter 6:




                                     The Most Common



                             Communication Obstacles





                         The ability to effectively communicate consists of:


                               1. Understanding of others (and showing it)


                               2. Clear expression of oneself


                               3. Imposing an influence on others

                               4. Active listening


                               5. Asking open and detailed questions

                               6. Taking  care  of  our  own  needs  and  goals  during  a

                                  conversation

                               7. Exchanging opinions in a non-conflicting way
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