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              Soft Skills: Growing Importance





                            After reading this chapter, you will be familiar with:
                              •   Concept of soft and hard skills
                              •   Categories of skills
                              •   The importance of soft skills
                              •   Process of skill acquisition
                              •   Soft skills education and training



              INTRODUCTION

                                   It is not the strongest of the species that survive, nor the most
                                        intelligent, but the one most responsive to change.
                                                                        —Charles Darwin

                            Darwin’s words are still as relevant today as when they were first expressed
                            during the early phase of the 19th century. Indeed, his words are more rele-
                            vant now than ever before. The explosion of modern information tech-
                            nology poses a great challenge to the youth. As a result there is an increasingly
                            emergent competitive global picture. In order to prosper and succeed in the
                            era of technological advance, individuals, and organizations have to be ready
                            to develop and adopt new skills and approaches. Otherwise, the chances of
                            their survival may be at stake. Soft skills are the emotional sine qua non of
                            psychological survival. Hence, they are the prerequisites to anyone who seeks a
                            job.  Soft  skills  also  represent  one  of  the  fundamental  attributes  that  the
                            new knowledge-based economy seems to be demanding of the employers,
                            employees, and organizations.
                                The educational scene in India is currently witnessing some upheavals. The
                            challenges and demands that are placed on students are voluminous. They
                            experience psychological ramifications due to the lack of skills. These skills






       Bhatnagar_Chapter 01.indd   1                                                     2011-06-23   7:54:59 PM
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