Page 177 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

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Pedagogy and Communication | 165

The fourth distinctive characteristic of the communication perspective is
that it does not assume that well-being and other outcome will be improved
simply by more supportive communication. Rather, the communication
perspective believes that not everything individuals say and do when seek-
ing or providing support is equally effective. This is very important for the
teachers because the teacher needs to be aware of this fact that, some forms
of supportive communication are better than others, at least in some situa-
tion with respect to certain goals, and as evaluated by certain criteria. The
fact that there are functional differences in form of supportive communica-
tion motivates the teacher’s efforts to determine the form of support that is
more effective than others.
The fifth characteristic of the communication perspective is its emphasis
on interaction and relationship outcomes, that is, whether communication
behaviours achieve ‘primary goals’. For example, does a particular commu-
nication behaviour actually reduce emotional distress or improve problem
solving ability? Attention has also been given to the effect of supportive com-
munication on the quality of relationships between the helper and the per-
sons being helped. These effects are of special interest in teaching because
emotional support is viewed as a key provision of close relationship between
the pedagogue and the pupil and it places high value on the supportive com-
munication skills of the teachers where quality emotional support is associ-
ated with relationship satisfaction and commitment.
The most important aspect of pedagogical communication is improv-
ing the general well-being of the students, their heightened motivation,
improved interpersonal skills and effective learning by the pedagogical mas-
tery of the pedagogue and on his or her techniques of communication with
his or her pupils.
Pedagogical communication does not only teach the teacher how to
communicate with the pupils but also develop a positive attitude towards
them. His or her position is that of a concerned, loving, knowledgeable, and
empathetic person who organizes and guides the pupil’s collective effort,
interest, aspirations, and striving so that each individual manifests what-
ever is best possible for him or her. With his or her skills the pedagogue
with effective communication, creates an atmosphere of acceptance, ease,
directness, and absence of any feeling of pressure or fear. Stimulation and
the development of personality are its main focus as well as the development
of the personality of the teachers to be able to keep up with their pedagogical
convictions.
Pedagogical communication is a creative communication directed
towards a complex development of its intellectual, emotional, and motiva-
tional aspects.

Bhatnagar_Chapter 07.indd 165 2011-06-23 7:57:12 PM
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