Page 362 - Effective Communication Soft Skills Strategies For Success by Nitin Bhatnagar, Mamta Bhatnagar

Model Question Paper II

Time: 3 hours Total Points: 100

Section – A (40 PointS)

Answer any two out of four.

1. a. Distinguish between verbal and nonverbal communication.
b. What is functional accent? Give examples.
c. How important is gestural communication with reference to groups?
(10 + 6 + 4 = 20 points)
2. a. Explain briefly kinesis and proxemies.

b. Elucidate with examples two strategies to overcome non-assertive behaviour.
c. What is entropy in communication?
(10+ 6 + 4 = 20 points)
3. a. What are the principles of interpersonal context of person-perception?
b. What are the dimensions of interpersonal effectiveness?
c. Explain relational communication.
(10 + 6 + 4 = 20 points)

4. a. Highlight the importance of soft skills in an educational setting.
b. Explain the cognitive model of impression formation.
c. What do you understand by the term ‘communication apprehension’?
(10 + 6 + 4 = 20 points)

Section – B (20 PointS)

Answer any two out of three.

5. a. Explain briefly communication disposition and communication apprehension.
b. Discuss with examples the functions that M.A.K. Halliday assigns to punctuation. You
should give at least two examples per function. It would be interesting if you could
explain these functions through the example of a letter you have to write to your school
principal. It could be a leave application, for example.
(5 + 5 = 10 points)

Bhatnagar_Model Question Paper.indd 350 2011-06-24 3:12:36 PM