Page 16 - Electronic Commerce

Table of Contents

Review Questions 473
Exercises 474 xiii
Cases 475
For Further Study and Research 477
Chapter 11 Payment Systems for Electronic Commerce 481
Online Payment Basics 483
Micropayments and Small Payments 483
Online Payment Methods 484
Payment Cards 485
Advantages and Disadvantages of Payment Cards 486
Payment Acceptance and Processing 486
Digital Cash 491
Digital Cash and the Double Spending Issue 492
Advantages and Disadvantages of Digital Cash 493
Digital Wallets 494
Software-Only Digital Wallets 494
Hardware-Based Digital Wallets 495
Stored-Value Cards 495
Magnetic Strip Cards 496
Smart Cards 496
Internet Technologies and the Banking Industry 497
Check Processing 497
Mobile Banking 499
Payment System Threats: Phishing and Identity Theft 499
Phishing Attacks 499
Using Phishing Attacks for Identity Theft 502
Phishing Attack Countermeasures 504
Summary 505
Key Terms 505
Review Questions 506
Exercises 507
Cases 508
For Further Study and Research 511

Part 4: Integration

Chapter 12 Managing Electronic Commerce Implementations 515
Identifying Benefits and Estimating Costs of Electronic Commerce Initiatives 516
Identifying Objectives 517
Linking Objectives to Business Strategies 517
Identifying and Measuring Benefits 518
Identifying and Estimating Costs 520
Funding Online Business Startups 523
Comparing Benefits to Costs 524
Return on Investment (ROI) 525

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