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Return on Investment     73

                           intervene to decide on an allocation, sometimes with a level
                           of certainty that is not absolute. The choice of asset classes is
                           important as audit controls are likely to highlight errors and
                           reduce the company’s rating. Furthermore, certain financial
                           statement consolidations are based on these classifications of
                           assets. Before implementing an MDM approach, this
                           company used tools which were  not strong enough to  deal
                           with the classification (in part  based on an Excel-type
                           desktop management), which users were not able to
                           sufficiently coordinate to produce reliable  classifications.
                           Faced with large financial flows which needed to be
                           classified, managers  would make the users proceed to
                           classifications, even if the level of knowledge remained fairly
                           approximate on certain types of flows. Unfortunately, users
                           were not yet able to indicate the degree of reliability of their
                           classifications. They were under the control of managers who
                           needed to liquidate the flow assets that needed to be
                           classified, at all cost, including a lack of reliability as they
                           did not feel the immediate consequences. The mediocrity of
                           this system went as far as stopping users from correcting
                           themselves because, due to the fact that they knew nothing
                           of the reliability of the classifications, they did not dare
                           modify them, even when errors that needed to be dealt with
                           were obvious. How, then, do we correct information if we
                           don’t know who is responsible  for it nor its degree of
                           reliability?

                              Thanks to an MDM system for financial flows, this
                           company secured the classification management of its flows.
                           A census  was done,  for each user, in  order to determine
                           degrees of reliability for each type of financial flow. This
                           level of reliability is then associated with all flow
                           classifications.


                              If a user, for a previously identified type of flow, has  a
                           level of reliability inferior to the information on classification
                           which is already at hand, then the MDM system forbids the
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