Page 394 - Global Project Management Handbook

In order to realize innovation, the use of the knowledge competencies of employees in each area must be increased. The strategy must first be reviewed to determine whether the existing competencies and knowledge are sufficient for achieving the goals. In this way, qualification and innovation play a d

Responsible Project management office Project management office Human resources Human resources Quality management office Project management office Purchasing Human resources Electronic data processing support Public relations Project management Legal support Customer service

Data Source Learning and Developing Perspective Closing report Project personnel planning Personnel file Evaluation of employee survey Improvement protocol Partnerships/Internal Resources Perspective Survey Supplier file Personnel accounting program Electronic data processing statistics

PPSC Criteria and Measuring Points Measuring Point Number of improvement measures implemented Number of roles per employee Training status/ requirements profile Survey Savings Increasing value through partnerships Continuity of the relationship Level of utilization Level of use Acceptance

TABLE 19.2 Criterion Lessons learned from project close down Multirole deployment of team members Building up competence Employee satisfaction Continuous Improvement Partner relationships Supplier relationships Project management resources Standardization through the use of electronic data

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