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NOTE HP monitors compliance through site audits.
Customer Programs
HP has a number of ways that customers can return their old products for recycling. In
some cases, the customer might realize some cost savings off a new HP product, but
whether the customer gets some savings or not, they get to recycle the machine knowing
that it is being done in an environmentally responsible way.

Trade-In HP is also cutting down the amount of thrown-away computers by allowing
customers to trade in used equipment. They can either get a check from HP or apply the
amount the equipment is worth to a new HP purchase.
To get a quote, HP just needs information about the device, including product type,
manufacturer, model, condition, and the consumer’s ZIP Code. Then, HP will provide
a prepaid shipping label for the item. You can get a quote from HP by using the tool at
Link 9-4. This is shown in Figure 9-3.

FIGURE 9-3 Customers can get a quote on their trade-in at the HP website.