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For businesses or other organizations that want to trade in more than 50 machines, have
multiple locations, or have an extended rollout period, HP has a custom quote tool, as
shown in Figure 9-4. This tool is located at Link 9-5.

Wal-Mart Partnership In 2007, HP and Wal-Mart teamed up to offer a free recycling program
for purchasers of the HP DeskJet F4140 All-in-One printer. The idea was (besides moving
product) to recognize the efforts of consumers who purchase all-in-one products, which reduce
the amount of devices one purchases and therefore has to power and ultimately get rid of.
Customers who purchased the DeskJet printer could go to the HP or Wal-Mart website,
print a prepaid mailing label, box up old electronic equipment, and then ship it to one of
HP’s U.S. recycling facilities.

Reuse
HP offers its own reuse programs (HP Renew and Asset Recovery Services) that help extend
the life of computer equipment and reduce the environmental impacts of their disposal.
The programs also make it possible for customers to purchase pre-owned equipment
that has been returned to HP. Additionally, HP can build computers to a customer’s specific
needs, using refurbished equipment.
Though it sounds like customers are getting old, mediocre equipment, the programs
offer remanufactured equipment that is as little as 6 months old. The program is available
worldwide.
Remanufactured equipment comes from various sources:
• Customer returns
• Cancelled orders
• Products damaged in shipping
• Trade-ins
• Buy-backs PART IV
• Loaned equipment
• Leased equipment
The products are refurbished, reboxed, and resold, usually with an HP warranty. The
company sells products from most of its product lines, including printers, personal
computers, and monitors.

NOTE HP has even remarketed entire datacenters.
If HP deems that a returned product cannot be refurbished, it is sold through brokers
into the reuse market.
Donate
For customers who don’t want to see their computers recycled and want to do something
responsible with them, HP has also partnered with the National Christina Foundation to
facilitate the donation of used or unwanted technology equipment.