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The Authors

Rich Maltzman, PMP*, has been an engineer
since 1978 and a project management super-
visor since 1988, including a recent two-year
assignment in the Netherlands in which he built
a team of PMs overseeing deployments of tele-
com networks in Europe and the Middle East.
His project work has been diverse, including
projects such as the successful deployment of
the entire video and telecom infrastructure for
the 1996 Summer Olympic Games in Atlanta,
and the 2006 integration of the program man-
agement offices (PMOs) of two large merging
corporations. As a second, but intertwined career, Rich has also focused
on consulting and teaching, having developed curricula and/or taught at

• Boston University’s Corporate Education Center
• Merrimack College
• Northern Essex Community College
• University of Massachusetts–Lowell

Rich has also developed project management professional (PMP) exam
prep courseware, including exams and books. He even edited and was “the
voice” for a set of eight audio CDs—a major part of a PMP prep course for
an international company, for whom he has also facilitated PMP exam
study groups. Rich was selected for the modeling team for the fourth edi-
tion of the PMBOK Guide published by the Project Management Institute
(PMI) in 2008, and contributed to the chapters on quality and risk.
Recently, Rich presented at two international conferences—the PMO
Symposium in San Antonio, Texas, and the PMO Summit in Coconut Grove,
Florida, the subject being the development framework for project managers.
Currently, Rich is senior manager, learning and professional advancement,
at the Global Program Management Office of a major telecom concern.

* PMP is a certification mark of the Project Management Institute, Inc., which is registered in the
United States and other nations.
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