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xviii • The Authors

Rich’s educational background includes a BSEE from the University of
Massachusetts–Amherst, and an MSIE from Purdue University. In addi-
tion, Rich has a mini-MBA from the University of Pennsylvania’s Wharton
School and a master’s certificate in international business management
granted jointly from Indiana University’s Kelley School of Business and
INSEAD of France. From a project management standpoint, Rich received
his PMP in 2000 after earning the Stevens Institute’s master’s certificate in
1999. He has presented papers on project management at conferences in
Huizen, the Netherlands, Mexico City, and Long Beach, California.
Rich is currently coauthoring a book with Ranjit Biswas, PMP, titled The
Fiddler on the Project, a portion of which is being collaboratively written
on the Web via a wiki, http://fiddlerontheproject.wikidot.com, and posts
regularly on his blog, Scope Crêpe, http://scopecrepe.blogspot.com.

Dave Shirley has been an instructor and con-
sultant, and has more than 30 years’ experience
in management and project management, in the
corporate, public, and small-business arenas.
As a member of the graduate faculty at New
England College, he developed and teaches
Managing Projects in Healthcare. As part of the
Master’s of Management (MoM) in Healthcare
Administration and the MoM in Project
Management and Organizational Leadership,
he has taught project management at hospitals
and businesses as well as online and on cam-
pus for the past seven years. He also devel-
oped, directed, and taught a project management certification program
at Northern Essex Community College in Haverhill, Massachusetts. Dave
is a senior instructor and consultant for Action For Results, and a senior
instructor for ESI International, both leading project management educa-
tion and training companies. He is also an adjunct professor for Southern
New Hampshire University, teaching corporate social responsibility.
As a distinguished member of the technical staff with AT&T and Lucent
Technologies Bell Laboratories, Dave was responsible for managing the
first light-wave transmission products as well as several quality efforts.
He was also AT&T’s project manager for the first fiber-to-the-home effort
in Connecticut, and was the Lucent Technologies’ program manage-
ment director, managing several large telecommunications companies’