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Further Reading      253


              Day, George S., “Creating a Superior Customer-Relating
                 Capability,” MIT Sloan Management Review 44(3), Spring
                 2003, pp. 77–82.
              Nalebuff, B., and I. Ayers, Why Not?: How to Use Everyday
                 Ingenuity to Solve Problems Big and Small (Boston: Harvard
                 Business School Press, 2006).
              Nambisan, Satish, and Mohanbir Sawhney, The Global Brain:
                 Your Roadmap for Innovating Faster and Smarter in a
                 Networked World (Upper Saddle River, N.J.: Wharton
                 School Publishing, 2007), p. 123.
              Stewart, Alex, The Ethnographer’s Method (Thousand Oaks,
                 Calif.: Sage Publications, 1998). For an update, see
                 International Journal of Market Research 49(6) (Ethnography
                 Special Issue).
              Thomke, Stephen, “Enlightened Experimentation: The New
                 Imperative for Innovation,” Harvard Business Review,
                 February 2001.
              Vandermerwe, Sandra, “How Increasing Value to Customers
                 Improves Business Results,” MIT Sloan Management Review
                 42(1), Fall 2000, pp. 27–37.



            Innovation Frameworks
              Adner, Ron, and Daniel A. Levinthal, “The Emergence of
                 Emerging Technologies,” California Management Review
                 45(1), Fall 2002.
              Baghai, Mehrdad, Stephen Coley, and David White, The
                 Alchemy of Growth (Reading, Mass.: Perseus Press, 1999).
              McGrath, Rita Gunther, and Ian MacMillan, The
                 Entrepreneurial Mindset (Boston: Harvard Business School
                 Press, 2000).
              Porter, Michael, Competitive Advantage (New York: Free Press,
                 Macmillan, 1985).
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