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3 Reliability Quantitative Specifications  263





                  3 RELIABILITY QUANTITATIVE SPECIFICATIONS
                  Technology concepts related to product could be explained with common sense,
                  although some concepts of new technology take time to be understood. Everyone
                  understands new product design concepts if the related staff explains them in every-
                  day communication. Fortunately, the technology concepts related to design verifica-
                  tion is not difficult to grasp because we, as consumers, use product. For example, the
                  technology concepts to reduce the noise level of a car engine would be difficult to
                  understand but assessing the performance improvement would be easy since we can
                  hear it. The concepts of design verification-related specification are less complex
                  than that of design itself, and should be easily grasped by CEO. If CEO has difficulty
                  understanding the verification document, there are illogical sections not to be
                  explained with common sense when the engineers write it. The necessary logic in
                  the “thick document” is clarified for any layman to be understood and controversial
                  as seen in Figure 11.4.
                     Three kinds of simple logic might be addressed in the verification document.
                  First, the information is divided into two activities: verification-specifications estab-
                  lishment and related execution. Second, procedures for how to extract anticipated
                  issues in a new product need to be addressed in the verification specifications, avoid-
                  ing omissions of necessary specifications and adding some details pertaining to the
                  product for a complete set of specs. Third, verification specifications should be clas-
                  sified into categories according to technological fields in order for related specialists
                  to review their accuracy. Verification specifications might be clearly presented, pro-
                  viding brief summaries to clarify the entire specification concepts.




                                  Product value = Function of product quality and price

                       Meaning of
                                              Reliability
                         basic
                        quality
                                       Durability   Rate-reliability  Conformance-quality
                                                                   Conformance to
                        Concept      Product life   Failure rate
                                                                    specifications
                                                    Percent / year    Percent
                         Unit          Year
                                                   Percent / hour       ppm
                                       Weibull      Exponential        Normal
                       Probability
                                     distribution   distribution     distribution
                                           Design change or
                        Activities                                 Inspection, screening
                                       completion of specification
                  FIGURE 11.4
                  Technology concepts related to design verification: Double ambiguity of product quality.
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