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236 Helen Spencer-Oatey and Jianyu Xing

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Spencer-Oatey (ed.), Culturally Speaking: Managing Rapport through Talk
across Cultures, 272–288. London: Continuum.
Spencer-Oatey, Helen and Jianyu Xing
2003 Managing rapport in intercultural business interactions: a comparison of
two Chinese–British business meetings. Journal of Intercultural Studies
24(1): 33–46.
Spencer-Oatey, Helen and Jianyu Xing
2004 Rapport management problems in Chinese–British business interactions: a
case study. In: Juliane House and Jochen Rehbein (eds.), Multilingual Com-
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Spencer-Oatey, Helen and Jianyu Xing
2005 Silence in an intercultural business meeting: Multiple perspectives and in-
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this volume Power and dominance in intercultural communication, Chapter 20.
Wadensjö, Cecilia
1998 Interpreting as Interaction. London: Longman.