Page 10 - How to write effective business English your guide to excellent professional communication by Fiona Talbot
P. 10
Contents ix
07 Writing globally? Or in multinational teams? 75
Looking at how you use English at work 75
Converting thoughts into words, then into writing 77
Better to ask if you don’t understand something 78
These features can perplex readers too 79
Muddled business writing costs on so many levels 82
Tune in to how English continues to evolve 83
Non-native English writers can have an advantage! 84
Your checklist for action 85
08 E-mail and instant messaging 87
General 87
Writing e-mails 88
E-mail scenarios to watch out for 88
Multilingual and other e-mail threads 89
Structure your e-mails 93
Designing how you write e-mails 94
Instant messaging and texting 97
Your checklist for action 102
09 Punctuation and grammar tips 105
Why punctuation and grammar matter 105
Punctuation and other marks 106
Parts of speech and other grammar 107
Paragraphs 112
Verbs and tenses 113
Agreement of subject and verb 115
Comparison 118
Fluidity in writing 119
Your checklist for action 120
