Page 304 - The Power to Change Anything

Index 293

Praise: Risk, social capital and, 184–185
at Delancey, 161–162 Rituals, 250–251
need for, 163 Rizzolatti, Giacomo, 62
punishment vs., 33 Rogers, Everett, 56, 145–149
Price, Ray, 60 Rogers, Will, 45
Productivity, as taboo topic, 155–157 Rojanapithayakorn, Wiwat, 23–28,
Progress, proof of, 127 120–121, 190–191
Propinquity, 235–242 Ross, Lee, 112
Punishment, 210–216 Ruiz-Tiben, Ernesto, 233
at Delancey, 161–162
emotional effects of, 211 S
praise vs., 33 Sabido, Miguel, 15–16, 53–54, 91
providing warnings of, 211– Saving money, 209
213 Scared Straight program, 65–66
Scheduled events, 250–251
R Self-discipline, 114–118
Racist behavior, 216 Self-esteem, 100
Radio programs: Self-image, 7, 21
Tinka, Tinka Sukh, 150, 157– Seligman, Martin, 211
158 Sense of self, connecting to, 93–94
Twende na Wakati, 54–55, 62–63 Serenity trap, 4–5
Yeken Kignit, 215 Shakes, Ronnie, 253
Rama IX, King of Thailand, 24 Shared norms, 154–160
Rattine-Flaherty, Elizabeth, 58 Silbert, Mimi, 13–15, 81
Recovery behaviors, 37–40 calendared events used by, 250
Redwoods Insurance, 6 and connecting values and behav-
Reid, Ethna, 31–35, 124, 257 ior, 99–100
Representative heuristic, 231 and creation of new experiences,
Resiliency, 128–129 89–91
Restaurant employee conflicts, learning from, 253, 254
220–222 and making right behavior easier,
Results: 245–246
connecting behavior to, 101 and personal motivation, 85–86
rewarding, 205–207 and propinquity, 237
Rewards, 33 risk faced by, 184–185
for activities already enjoyed, small rewards used by, 203–204
194–195 social support created by,
size of, 201–205 161–163, 165
symbolic, 201–203 sources of influence used by, 260
as third step in strategy, 194–198 vital behaviors targeted by, 29–30
for vital behaviors, 205–210 Silence, conspiracies of, 159–160
wise use of, 198–201 (See also Shared norms)