Page 127 - Lean six sigma demystified

106 Lean Six Sigma DemystifieD

5. Verify that the countermeasures actually reduce turnaround times. (Some
times they don’t.)
6. Standardize the improved methods and procedures as a permanent way of
doing things.
7. Measure and monitor turnaround times to ensure peak performance.

Need Guidance?

Most health care organizations hesitate to take the first step toward faster, bet-
ter, cheaper health care because they think it will take too long or cost too
much. Some are afraid of learning Lean. Some are afraid of the consequences
of using Lean. I think you will find that it’s easier than you think and applying
the principles with some guidance will make it easy to learn.
The first project may seem scary, but we can facilitate your improvement
teams to achieve breakthroughs in patient flow. Once you’ve learned how,
you’ll find it easy to continue. Haven’t you waited long enough to get a faster,
better, cheaper hospital in five days or less?