Page 130 - Lean six sigma demystified

Voice of Customer

Line Graph
Line Graph

Pa
Pareto Chart t
reto Char
4 Counter measures nal y si s
A
Root Cause
Root Cause Analysis
Countermeasures
c h a p t er NUMBER OF NUMBER OF INSTALLATIONS INSTALLATIONS BEFORE USL Problem Solving
BEFORE
O
EF
B
AFTER
AFTE
OF NUMBER OF INSTALLATIONS ONS AFTER R USL BEFORERE AFTER
Excel Power Tools
for Lean Six Sigma

While Lean doesn’t require many tools other than a pad of Post-it notes, Six
Sigma thrives on charts, graphs, and diagrams of performance data. To succeed
at Six Sigma, you’ll need a set of power tools.

CHAPTER OBJECTIVES

In this chapter, you will learn
• How to use excel for Lean Six Sigma

• How to install and use Qi macros for excel to draw Lean Six Sigma charts
• How to use control charts and Pareto charts to tell an improvement story

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