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10.2 MCDM methods overview                    207
            qualitative and quantitative data. Contrary to input-oriented, the process-oriented area could
            be divided into compensatory and noncompensatory approaches (Hwang and Yoon, 1981).
            Compensatory approaches allow trade-off within available attributes. In these methods, un-
            favorable scores or disadvantage of an attribute can be counterbalanced by a favorable score
            or advantage of another attribute. The compensatory approach can be further segmented into
            three subcategories, such as:

            a. Scoring approaches: In this type of approach, all available attributes are considered at
              once, and an alternative with maximum utility or score is selected. An example of this
              approach is simple additive weighting (SAW).
            b. Compromising approaches: The approach involves selection of alternative which has the
              minimum distance from the ideal solution and maximum distance from nonideal
              solution; for example, technique for order of preference by similarity to ideal solution
              (TOPSIS).
            c. Concordance approaches: Selection of alternative in this type of approaches is based
              on arranging a set of ranking preferences, which satisfies an adopted concordance
              measure. An example is elimination et choixtraduisant la realit  e or elimination and choice
              expressing reality (ELECTRE).
              Contrary to compensatory approaches, noncompensatory approaches do not allow trade-off
            within the attributes and comparison of alternatives is based on considering each attribute in-
            dividually. A few methods that are based on noncompensatory approaches are lexicographic,
            elimination by aspects, maximax, maximin, disjunctive constraint, conjunctive constraint, and
            dominance. The compensatory approaches are cognitively more challenging for decision-
            makers than noncompensatory approaches; however, the results could be more optimal
            (Yoon and Hwang, 1995). Segregating MADM methods into two major approach groups
            suggested by Hwang and Yoon (1981) is one of the ways of classification, whereas, there are
            multiple ways in which different studies have attempted to classify MADM methods. Readers
            can refer to Chen and Hwang (1992), where taxonomy of the MADM methods is provided.
            Triantaphyllou (2000) suggested that MADM methods can also be classified corresponding
            to decision-makers, such as methods involving single decision-maker and group decision-
            makers. A detailed understanding of group decision for single decision can be found in Kalbar
            et al. (2013). Similarly, Kahraman et al. (2015) classified MADM methods into outranking,
            distance-based, and pairwise-comparison based. Outranking approaches provide outrank re-
            lationships but not any value function, whereas, distance-based methods are a development of
            distance matrixes and pairwise-comparison methods compare a pair of alternatives or indica-
            tors at a time in sequence. Liou and Tzeng (2012) presented an overview of MADM method
            development from 1738 to 2012. The study divided MADM methods into three major catego-
            ries, which are based on approaches of evaluation, weighting, and normalization.
              One of the methods, named TOPSIS, has shown better performance in many applications.
            TOPSIS has been shown to take into account weights more effectively (Rafiaani et al., 2019;
            Kalbar et al., 2017a). Another advantage of TOPSIS is that the method takes into account the
            nature of the indicators (i.e., whether the indicators are “benefit” type or “cost” type) while
            processing the indicators score by creating sets of a positive ideal solution (PIS) and a negative
            ideal solution (NIS). Such an approach resembles human thinking and makes it unique
            among other available methods (Yadav et al., 2019; Kalbar et al., 2012). Considering the
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