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     460 Part Three  Key System Applications for the Digital Age
               INTERACTIVE SESSION: TECHNOLOGY
        FIREWIRE SURFBOARDS LIGHTS UP WITH CAD
        Nev Hyman had been building surfboards in              According to Price, who became Firewire’s CEO,
        Australia for 35 years. In 2005, he teamed up  with   there are 29 time-consuming and labor-intensive
        Mark Price and a group of longtime surfing friends   steps in the surfboard manufacturing process.
        in Carlsbad, California, to form Firewire Surfboards.   Initially, the multifaceted manufacturing process
        This company thrives on innovation and was           made it impossible to offer personalized CAD to the
        responsible for the first major change in surfboard   average consumer. Customized boards could only
        composition and assembly methods in 40 years.        be produced for elite competitive customers. There
        Rather than polyurethane resin and polyurethane      was no way to offer customization to a wider  market
        foam, Firewire’s boards were composed of expanded    without overburdening Firewire’s CAD system.
        polystyrene (EPS) foam and epoxy resins. Hyman       Moreover, most custom boards had to be ordered by
        and Price believed that this composition for the     filling out a piece of paper with various  dimensions
        surfboard core, along with aerospace composites      for the requested changes. There was no way to
        for the deck skin and balsa wood rails (the out-     see a visual representation of these adjustments or
        side edge),created a more flexible and maneuver-     assess their impact on the board’s volume, which
        able product that would attract top surfers and set   directly affects buoyancy, paddling ability, and
        Firewire apart from its competitors.                   performance.
           Firewire is competing in a crowded field that       Firewire needed a system that would allow
        includes Isle Surfboards, Surftech, Aviso Surf, Board     customers to experiment with established designs,
        works Surf, Channel Island, and Lost Enterprises.    feed the CAD process, and integrate it with its
        Firewire is alone in the reintroduction of balsa wood     computer numerical control (CNC) manufacturing
        to the board rails for added flex response time and   process. Enter ShapeLogic Design-to-Order Live! For
        the ability to maintain speed during precarious      NX, which provides an online customization system
        maneuvers. Firewire believes it can compete success-  with a Web-based user interface and advanced 3-D
        fully because its surfboards are far lighter, stronger,   CAD tools.
        and more flexible than those of its competitors. An    Firewire started working with the ShapeLogic
        additional selling point is the reduced environmen-  NX software in 2009 to develop its own Firewire
        tal impact: Firewire’s materials emit only 2 percent   Surfboards’ Custom Board Design (CBD) system,
        of the  harmful compounds of traditional boards      which allows users to easily manipulate board dimen-
        and recycling excess expanded polystyrene (EPS)      sions of established models within design param-
        foam has earned Firewire international awards and    eters. Any registered customer can choose a standard
        acclaim.                                             Firewire model and use drag-and-drop tools to adjust
           But that isn’t enough. To make sure it stays ahead   the board’s length, midpoint width, nose width, tail
        of the competition, Firewire decided to start making   width, and thickness, as long as these changes don’t
        custom surfboards instead of just the usual off-the-rack   degrade the board’s design integrity. CBD generates a
        sizes. For the everyday surfer, the durability and flex-  precise three-dimensional model of the stock model
        ibility of Firewire’s materials was a key selling point.   used as the base design along with a 3-D portable
        However, custom boards made to surfer specifications   document format (PDF) file of the customized board.
        are critical in the elite surfboard market, and the abil-  The PDF file documents the board’s dimensions and
        ity to claim top-level competitive surfers as customers   volume. A customer can manipulate the model from
        drives the broader surfboard market as well.         all angles and compare the customized board to the
           Traditionally, skilled craftsman, called shapers,   standard board to fully understand the design before
        designed and built surfboards by hand, but Firewire   placing an order. When the customer uses the system
        started doing some of this work using computer-      to order a custom board, CBD generates a precise solid
        aided designs (CAD) sent to cutting facilities. The   CAD model of the board that is transmitted directly
        company’s computer-aided manufacturing process       to the Firewire factory for driving the CNC machines
        returned to the shaper a board that was 85 to 90     that manufacture the board.
          percent complete, leaving the artisan to complete the   This combination of technologies results in a
        customization and the lamination process.            board that is 97 percent complete, minimizing the
   MIS_13_Ch_11 Global.indd   460                                                                             1/17/2013   2:30:03 PM





