Page 623 -

622 Index

Association of Information Technology Countrywide Financial Corp., 136, 137 Frito Lay, 15-6
Professionals (AITP), 161 Credit Suisse, 235
AstraZeneca, 154 Crown Books, 147, 148 G
Asus, 319 CVM Solutions, LLC, 457 Galleon Group, 154
AT&T, 117, 140, 209, 279, 288, 292, 307, 434 Cybercom, 337 Gap.com, 419
Austin Energy, 561-562 Gartner Inc., 266
Avis Rent A Car, 434 D Gateway Ticketing Systems, 494
Daimler, 135 Genealogy.com, 419
B DEC (Digital Equipment Corp.), 117, 197, 320 General Electric (GE), 39, 42, 93, 117, 389, 473
B. Dalton, 147, 148 Deckers Outdoor Corp., 547 General Motors Corp. (GM), 41, 42, 119, 135,
BAE Systems, 239-240, 431 Delicious, 456 210, 543
Ball State University, 352 Dell Inc., 119, 200, 207, 209, 219, 389 GlaxoSmithKline, 154, 448
Bank of America, 136, 137, 433 Delta Airlines, 457 Go2Paper, 431
Bank of New York, 136 Dictionary.com, 167 GoDaddy, 350
Barclays Bank PLC, 154 Disney World, 46-47 Good Technology, 353
Barnes & Noble (B&N), 147-149 Disney.com, 415 Google, 36, 41, 42, 117, 123, 126-127, 128, 140,
Barrick Gold, 455-456 Dollar General Corp., 64 165, 167, 168, 170, 173, 177, 200, 207, 210,
Basex, 296 Dollar Rent A Car, 222 224, 236, 300, 301, 302, 303, 305, 318, 334,
Bear Stearns, 490 Doostang, 416 412, 413, 418, 419, 433, 434, 443, 468, 471,
Becker Acroma, 15-29 Dow Corning, 39 491
Best Buy, 75, 427, 434 Dow Jones, 421 Gowalla, 433
Betfair, 421 DP World, 377-378 Grokster, 173
BJ's Wholesale Club, 338 Dr. Pepper Snapple Group, 390 Groupon, 401-402, 443
Black & Veatch, 502 DroidSecurity, 353 GRT Hotels & Resorts, 390
Blackburn Rovers, 179 Drugstore.com, 414 GUESS, 138
Blockbuster, 117, 147 Dunkin' Donuts, 129
Blogger.com, 304 DuPont, 462 H
Blue Nile, 403, 414 Hallmark Cards, 492-493
Bluefly, 438 E Harrah's Entertainment, 259
BMW, 134, 135, 421 E*Trade, 42, 419 Harris Interactive, 68
The Body Shop, 498, 15-1 EarthLink, 288 Hasbro, 15-17-15-18
Boeing Corp., 109, 431 Eastman Chemical Company, 120 Haworth Incorporated, 376
Borders, 147, 148 Eastman Kodak, 147 Heartland Payment Systems, 334
Boston Red Sox, 483 eBay, 41, 127, 128, 138, 140, 333, 415, 437, 499 Heinz, 93
BrightStar Partners, 494 eHarmony, 419 Heroku, 235
British Library, 261 Electronic Arts, 513 Hertz, 62
Burton Snowboards, 526-527 Electronic Privacy Information Center (EPIC), Hewlett Packard (HP), 117, 172, 200, 207, 209,
Business Software Alliance, 173 189 219, 256, 438, 500
Eli Lilly & Co., 154, 448 Hilton Hotels, 128, 434
C EMC Corp., 208, 455 Hitachi, 474
Cablevision, 279, 297 Emerson Process Management, 270 Home Depot, 109, 434
Caesars Entertainment, 259 Engine Yard, 235 Hon Hai Group, 15-4
California Pizza Kitchen, 502 Enron, 339 Honam Petrochemical Corp. (HPC), 554-555
Canadian Tire, 477 Epinions, 420 HootSuite, 235
CBS, 220 ePolicy Institute, 296 Hulu.com, 174, 419
Cemex, 223 Epsilon, 334 Humana, 68
CenterPoint Properties, 298 Etsy, 235 Hunch.com, 499
Champion Technologies, 344 Exostar, 431 Hyatt, 434
Charles Schwab, 260 Hyperpublic, 401
ChoicePoint, 158 F
Chrysler Corp., 119, 128 Facebook, 36, 89, 97, 165, 167, 171, 188-190, I
Cincinnati Zoo, 493, 494-495 210, 234, 263, 296, 297, 303, 305, 381, 389, i2 Technologies, 387
Circuit City, 147 402, 413, 416, 418, 420, 425, 433, 434, 512- IBM, 42, 93, 117, 139, 154, 197, 200, 202, 207,
Cisco Systems, 42, 119, 209, 235, 320 514, 548 209, 211, 218, 219, 235, 256, 261, 297, 320,
Citibank, 45, 109, 118, 140, 335, 480 Famous Footwear, 253 371, 438, 453, 455, 493, 494, 500, 561-562
Citigroup, 15-10 FBI, 331 ICA, 95
CityTime System, 586-588 Federal Communications Commission (FCC), Infor Global Solutions, 371
CNN, 220 292 Intel Corp., 38, 117, 139, 207, 219, 434
Coca-Cola, 371, 456 FedEx, 36, 74, 133, 308, 434, 498 Intercontinental Hotels, 235
Colgate-Palmolive Co., 457, 508-509 FeeFighters, 401 International Data Corp., 173, 493
Colloquy, 110 Financial Services Modernization Act (1999), Internet Architecture Board (IAB), 314
Columbia University Medical Center, 332 339 Internet Corporation for Assigned Names and
Comcast, 167, 279, 292-293 Fireclay Tile, 390 Numbers (ICANN), 291
Comdisco Disaster Recovery Services, 344 Firewire Surfboards, 460 Intrawest, 81
Comodo, 350 First Citizens Bank, 499 Iowa Electronic Markets (IEM), 421
Computer Security Institute, 178 Flextronics, 119 iVillage, 138, 416
ComScore, 426 Flickr, 304, 419
Con-Way transportation, 465 Ford Motor Company, 119, 134-135, 461, 15-10 J
Consumer Federation of America, 264 Foursquare, 235, 433 Jackson Kayak, 39
Consumer Reports, 419 Fox Sports, 434 Javelin Strategy & Research, 333
Continental Tires, 277-278, 311-312 FoxConn, 15-4 JCD Repair, 428

MIS13_Index global.indd I622 1/17/2013 2:34:22 PM