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Index 623

JCPenney, 44 Mrs. Meyers, 427 Procter & Gamble (P&G), 64, 83, 84, 137, 296,
J.D. Power, 566 MSN, 167, 413, 434 434, 457, 473, 491
JDA Software, 376 MSNBC, 434 Progressive Insurance, 502-503
JPMorgan Chase, 136, 433 MWEB, 354-355
Juniper Networks, 209 MyPoints, 420 Q
MySpace, 331, 420, 425, 426, 434 Qantas Airways, 232
K Quantcast, 167
Kaboodle, 420 N Quora, 235
Kaspersky Labs, 336, 353 Napster, 173
Kazaa, 173 National Board of Information Security R
Kennametal, 388 Examiners, 336 Rackspace, 438
KFC, 15-10 National Cyber Security Center (NCSC), 305 Radian6, 389
Kickstarter.com, 421 Netflix, 174, 235, 285, 292, 403, 412, 419, 421, Random House, 148
Kiehl Stores, 433 499 Raytheon, 431
Kimberly-Clark, 390 Netscape, 403 Real Networks, 209
Kmart, 109, 387-388 NetSuite, 389, 427 Real Time Crime Center, 261
Knight Capital, 491 Network Advertising Initiative, 164 Recording Industry Association of America,
Kodak, 120, 389 NetZero, 288 331
Kurt Salmon, 109 New York City Automated Personnel System Red Hat, 219
(NYCAPS), 586-588 Reddit, 235
L New York City Police Department (NYPD), 261 Redken, 15-1
Lancôme, 15-1 New York Stock Exchange, 491 Reebok, 138
Land O'Lakes, 376 New York Times, 220, 306 Research in Motion (RIM), 140, 174-175
Lands' End, 110, 128 NextBio, 256 Ricoh, 474
Lego Group, 273-274 Nike, 127, 373-374 Roland Corp., 96
Lehman Brothers, 490 Nikko Securities, 474 Rolls-Royce plc, 431
Leighs Paints, 15-29 Nissan, 434 Royal Dutch/Shell Group, 211
Leiner Health Products, 82 Nordea, 217-218 Ryland Homes, 548
Levi Strauss, 138, 427 Nortel, 209
LG, 140, 15-4 Novo Nordisk, 213 S
Li & Fung, 138 NTUC Income, 105-107 Sabre Holdings, 249
Lilly Pulitzer, 434 Nu Skin Enterprises, 557-558 Salesforce.com, 117, 200, 215, 224, 352-353, 383,
LinkedIn, 305, 323-324, 389, 416, 420, 425 Nucleus Research, 296 389, 390
LLBean.com, 419 Nvidia, 367-368 Samsung, 173, 319, 15-4
Lockheed Martin, 431 NYU Langone Medical Center, 461 Sanofi SA, 448
Lookout, 353 Sanyo, 474
Loopt, 433 O SAP AG, 93, 117, 208, 219, 223, 312, 367-368,
L'Oréal Group, 15-1-15-2 O2, 417-418 371, 376, 383, 387, 388, 389, 396, 493, 500,
Lowe's, 109 Oakland Athletics, 483, 484 526, 527, 15-1, 15-2, 15-17, 15-18
Lufthansa, 525 OMGPop Inc., 514 SAS Institute, 493, 500
1-800-Flowers, 434 Schiphol, 78-79
M Open Handset Alliance, 207 Schneider Logistics Services, 379
Macy's, 110, 145, 434 Open Text Corp., 455 Science Applications International Corporation
Magnum AS Group, 95 Opensource.org, 219 (SAIC), 587, 588
Mandarin Oriental, 44 Oracle Corp., 117, 200, 207, 208, 209, 219, 253, Seagate, 208
MapInfo, 499 256, 371, 376, 383, 387, 388, 438, 455, 493, Sears, 42, 126
Marvel Entertainment, 15-17 500, 562 Sears Holding Company, 109
Mashaweer, 66-68 Oracle-PeopleSoft, 223, 312 Sears, Roebuck, 109-110
MasterCard, 158, 344 Outback Steakhouse, 235 7-Eleven, 97
Match.com, 419 Overstock.com, 388 Sherwin-Williams, 15-29-15-31
Matsushita, 474 Shopkick, 434
Maybelline, 15-1 P Siemens, 154, 336
McAfee, 218, 328 Pampers, 375 Simple Shoes, 547
McDonald's, 129 Pandora, 134, 173, 174, 296, 419 Singapore (government), 193-194
McKinsey & Company, 88, 91, 154 PayPal, 127, 333, 517 Sirius Decisions, 266
McKinsey Global Institute, 262 Penguin Books, 148 Six Flags, 87
Meditronics, 54 PeopleSoft, 208 Skype, 292, 336
Memorial Sloan-Kettering Cancer Center, 480 Pepsico, 93, 434 Slashdot, 456
Merrill Lynch, 462 Pfizer, 154 Snyders of Hanover, 64
Microsoft Corp., 89, 117, 118, 139, 148, 167, Pharmacia, 448 SoftSheen-Carson, 15-1
168, 169, 172, 177, 200, 208, 209, 236, 256, PharMark, 502 Sony, 333, 334, 15-10
305, 318, 337, 383, 434, 443, 493, 500 Ping, 127 Southwest Airlines, 222
Millenial Media, 434 Pinterest, 235, 420, 456 SpectorSoft Corp., 296
Milton Bradley, 15-17 Pitney Bowes, 390 Sports Authority, 434
MITS, 117 Pixar Animation Studios, 305 Sportsvite, 416
Mitsubishi, 474 Placecast, 434 Spotify, 174
Moneygram, 517-518 Plex Online, 389 Sprint, 140
Morpheus, 173 Ponemon Institute, 296, 323, 332, 333 Standish Group, 559
Motion Picture Association of America, 331 Ponsse, 33 Staples.com, 414
Motorola, 140, 173, 319 Pratt & Whitney, 54 Star Alliance, 525
Mozilla Foundation, 168 Priceline, 415 Star Wars, 15-17
Mrs. Fields Cookies, 15-10 Primark, 15-23-15-24 Starbucks, 129-130, 390, 428, 496

MIS13_Index global.indd I623 1/17/2013 2:34:22 PM