Page 378 - Managing Change in Organizations
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                                                                                                       Index
                       interactive 88                               effective team work 182
                       and management performance 182–4             learning from changing 183–4
                       organizational 47, 50                        organizational change 183
                       stages of 258                              management philosophy, in
                       strategic 260                                 management models 26
                       as a transformational resource 342         management of self 149
                     learning-curve effect 240                    management structures 13–16
                     learning loop 177, 177                         divisional structure 14–15, 16
                     learning maps 8                                entrepreneurial structure 13
                     learning organization 39, 47–8, 87, 160–71, 342  federal structure 16
                       changing perceptions of organization 161–4   functional structure 14
                       competence development in handling           matrix structure 15
                        change 169–70                               product structure 14
                       convergence and 167–9                      management of trust 148
                       disciplines for 164–7                      managerial activities 156
                       Ford as [CS] 39, 161                       managerial competence 73, 263
                     learning orientation 334                     managerial performance 34–5
                     learning space 86                            managerial roles 34, 36
                     legitimate power 319                         managerial skills for effective
                     leverage 94, 99, 268, 334                       organizational change 225–35
                     Lewin model of change 70                       dealing with organizational culture 229–32
                     linear approach 68–72, 74, 77                  managing transitions 225–9
                     list making 146                                politics of organizational change 232–5
                     living measures 277                          managing change 224–53
                     local organization 21                          checklist for 284–5
                     London Underground [CS] 213–14                 effectively 184–5
                     loyalty, changes in attitudes 42               for management development 299–301
                     Lufthansa [CS] 8, 270–1                      managing corporate politics 324–5
                                                                  managing in different cultures 231
                     McKinsey 341–2                               managing stress 288
                     management issues, focusing on 155           managing transitions 225–9
                     managed incrementalism 47                    mandarin, leader as 155, 157
                     management in action 16–18, 36               mapping 110–16, 276
                     management of attention 148                  market-based approach to change 55
                     management autonomy 230                      market-induced change 340–2
                     management of changing organization 184–5    market leadership 98
                     management competence models 56              market state 78, 82

                     management of crisis and turnaround 301–6    market testing 31
                     management development                       masculinity 311
                       assessment of 211–12, 212–13               matrix management 15, 23–4
                       facilitative management style as part of   meaning, management of 148
                        300–1                                     mental models 165
                       managing change for 299–301                mentor 32
                     management of expectations 268, 333          merger/integration programmes 176
                     management information systems 17            metanoia 161
                       developments in 231                        methods of communication 21
                     management of meaning 148                    Microsoft 5, 91
                     management models 25–6                       mind-set 50, 165, 314
                     management organization, in                  mind-set shift 52, 55, 161, 162–3, 225, 266,
                        management models 25                         342, 344
                     management performance and learning 182–4    monitoring performance 190–1
                       effective organizational structures and    most respected co-workers 86, 87, 333
                        systems 182                               motivation process 70

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