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276 INDEX

Star, S.L. 84 Teece, D.J. 7
Starbuck, W. 39 telephone conferencing 102
Staunton, N. 14 teleworking 61–3
Steward, F. 188 Tenkasi, R.V. 15, 85, 168, 200, 203, 204
stocks of knowledge 135 THERAGNOSTIC’ development
Stoner, J. 89 project 120–1
stories 171–3 Thompson, J. 115
story-telling 171 Thompson, M. 15, 35, 128, 131, 173
strategic communities 175 Time: monitoring 39
strategic development partnership 73 Tiwana, A. 145, 152
strategic focus 30 Tolbert, P.S. 59
strong organizational cultures 41–2 traditional views on innovation 193–4
strong ties 166–7 training 50, 125–6
structural constraints 38–40 transfer of learning/knowledge 65
see also organizational structure trust
structural holes 168 definitions 94–7
structural perspective 7–17, 161 social capital 89
Suchman, L. 5, 67, 108 teamworking 90–1
Sutton, R.I. 13 Tseng, S. 151
Swan, J.A. 2, 5, 21, 38, 69, 152, 168, 169, T-shaped skills 83
189, 193, 194, 195, 198, 199, 201, 202, Tsoukas, H. 2, 6, 12, 14
206, 213, 214, Turner, R. 110
Swift trust 95–6 Turner, T. 110
synergy 82–3 Tushman, M. 167
systems of persuasion 32
Ulrich, D. 136
tacit knowledge 4–5, 112–13 uncertainty 94–5, 154
Takeuchi, H. 82 unconditional trust 94–5
tasks 80–1 see also trust
Taylor, F.W. 19, 20, 23, 24, 25, 26, 147, UNI-ConsultCo conflict 72–4
230, 232 Unilever 203
team building 199 uniqueness of context, belief in 110
teamworking 90–1 ‘UNI University’ case study 71
advantages and disadvantages 91–2 academic constituencies and central
importance in knowledge creation 83–9 administration 75–6
integration mechanisms 92–3, 99–100 UNI-ConsultCo conflict 72–4
problems of 83–91 Utterback, J. 195
social capital 81–2
synergy 82–3 value conflict 36
trust 50, 51–2, 63, 81 Vandenbosch, B. 188
technology van der Panne, G. 188
human agency and the social Van De Ven, A.H. 94, 167, 188, 194, 201
construction 57–9 van Fenema, P.C. 117
ICTs see information and communication Vanilla implementations 67, 148
technologies (ICTs) Vermeulen, P. 190
institutional pressures and material virtual organization 23
properties 59–61 virtual working 61
and objects 212–14 Vladimirou, E. 2, 6, 14
and organization 56–7 Volberda, H.W. 64

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