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272 INDEX
job design 232 knowledge creation
Johansson, U. 199 and application 152
Jones, G. 94, 95 collaboration 79–80
Jones, O. 201 synergy creation within teams 82–3
justified true beliefs 155 team and project work, problems 82–3
just-in-time (JIT) 224 team-work and social and intellectual capital
82–2
Kabanoff, B. 44 see also Teamworking
Kanter, R. 41 knowledge economy 135–6
Karreman, D. 35 knowledge-intensive firms (KIF) 28, 32, 66,
Keegan, A. 110 79, 126, 232
Kelley, R. 34 adhocracy 35–8, 39
Kennedy, A. 41 organizational culture 41–4
Knights, D. 32, 112 ‘ScienceCo’ case study 46
Knorr-Cetina, K. 17, 33 structural constraints 38–40
knowing 5, 7, 15 types of 29–32
see also knowledge knowledge management 6, 13, 16
knowledge 3–5, 26 ICTs and 66–7
acquisition 207 for innovation 184–8
boundaries 84–6, 109 tasks, purpose and 215
brokers 168 knowledge management systems
data, information and 3, 55 (KMS) 145–6
explicit 4–5, 112–13, 234 ‘best practice’ knowledge 149–51
frameworks for understanding different types and collaboration 162–3
7–12 consultant experience 161–2
hierarchy 3 enterprise systems and best practice
in‘information age’ 21–4 knowledge 147–9
and innovation 183–4 historical roots of current enterprise
integration 200 systems 146–7
and knowing 5, 14–18 International Consultancy Company (ICC),
as possession 4, 201 case study 159–63
as practice 5, 201 as networking 156–8
processing 67 as repository 151–5
process perspective 15–16 use, factor affecting 160–1
production mode 22 knowledge processes and enabling context
redundancy 83–4 231, 233–4
reuse, capture and storage 148, 153–4 BIOTECH, case study 237–40
sharing 43 codifying knowledge 240–1
stickiness 209–11 creating knowledge 234–5
stocks of 135 integrating knowledge 235–7
tacit 4–5, 112–13 sharing knowledge 237–40
transfer 111 knowledge production, modes 1 and 2 22
types of 7–14 knowledge-sharing
and wealth creation 21–4 communities of practice 133, 171, 208–9
working definition 5–6 culture 135–6
Knowledge and Innovation Network knowledge work 15–16, 72
(KIN) research study of managed adhocracy 35–8
communities 175–6 autonomy 32–3
online communities 176–7 co-location 34
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