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270 INDEX

decentralization 64 essential functionality 74
Dervin, B. 243 Eureka database 176
Desouza, K. 113 events 133
development, professional 50–1, 191, 197, 212 explicit knowledge 3–4, 112–13, 171
Dhanaraj, C. 195 externalization 82
DiagnosticLabs, case study 120–1
differentiation 44 federated structure 101, 102
difficulty 154 Federation of Labor 20
diffusion 189 flatter, less-hierarchical structures 64
DiMaggio, P.J. 59 flatter structures 64
direct pressure 88 focused social interaction 166
divisional structure 47–8 folksonomies 157
Dodgson, M. 93, 187, 195 Ford, H. 20
Donnelly, R. 63 fragmentation perspective on culture 43–4
Dougherty, D. 82, 183, 197, 205, 210, 211
Dow Chemical 24 Gajendran, R. 62
Drexler, K.E. 17 Galliers, R. 150, 151, 155
Dreyfuss, H. 15 Gareis, K. 61
Drucker, P. 22, 23 Garfinkel, H. 15
dual career system 131 Garrety, K. 204
due diligence 120, 248, 250 Gattiker, T.F. 148
Duguid, P. 4, 16, 171, 177 George, J. 94, 95
Duxbury, L. 61 Gherardi, S. 4
dynamism 154 Ghoshal, S. 81, 147, 148, 236, 239
Gibbons, M. 22, 23
Earl, M.J. 65, 66 Giddens, A. 60
Edelman, L. 166 global efficiency 65
Edelman, L.F. 166 globalization 65, 66
efficiency, global 65 GlobalPharma 121
Eisenhardt, K. 106 ‘gold collar’ workers see knowledge workers
Elg, U. 199 Goodhue, D.L. 148
Elias, J. 136, 137 goodwill trust 94
e-mail 49–51, 66 Gourlay, S. 4, 12
embedded knowledge 11 Grandori, A. 92, 167, 201
embeddedness of social relations 165 Granovetter, M.S. 166, 167, 201
embedding mechanisms 42–3 Grant, R. 41, 79
embodied knowledge 11 Gratton, L. 147, 148
embrained knowledge 11 Greenberg, J. 44
emergent communities 170–3 Greenwood, R. 31, 199
encoded knowledge 11 Griesemer, J. 84
encultured knowledge 11 Grindley, P. 190
Enterprise 2.0 46, 56, 157 group polarization 88–9
enterprise resources planning (ERP) 59, 216, groupthink 87–8
217–8 groupware 51, 52, 61, 163
enterprise systems 146–9 growth 39, 65
episodes of innovation 194, 197 Guest, D.E. 125
epistemology
of possession 3, 7, 18, 26, 27 Hackman, J. 90
of practice 3, 4, 14, 18, 24, 26, 27 Hackman, R. 92

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