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336                                                 PART 3      Managing with the MRP System


        different business strategies and handle the needs of different industry sectors within and
        beyond manufacturing, including retail and services.  A number of key themes have
        emerged.


                                 Integrated Reconciliation
        The development of integrated reconciliation has highlighted the importance of financial
        involvement and leadership early in the process and has changed the agenda from a vol-
        ume discussion to a business one. It is about reconciling different views. There is added
        value in discussing different views and the reasons for them. It increases the under-
        standing of what the numbers mean, which focuses attention on the assumptions under-
        pinning the numbers, along with opportunities and vulnerabilities. The conversation is
        principally about what has changed since the last review and why. Without assumptions,
        the conversation is why have the numbers changed. When the focus changes from just
        numbers to assumptions, the need for marrying forecasting with foresight becomes even
        more apparent.
             Here are some of the questions involved in integrated reconciliation:

             1. What is the impact of integrating new activities, demand and supply, on the
                business (not just the supply chain)? What are the emerging issues and gaps?
                What are the opportunities and risks? You must have volume and value infor-
                mation and assumption changes to answer these questions. Understanding
                these questions leads to an imperative that finance is an integral part of all five
                steps, whereas in many examples of S&OP, finance is added at the pre-S&OP
                meeting and the S&OP meeting.
             2. What scenarios are important to make better decisions in the future?
             3. What decisions should we make and which ones should be escalated to the
                senior management review?
             The step is not a meeting as such but an iterative process run by a senior cross-func-
        tional team in the business. The team highlights key issues and decisions required for the
        senior management team. In fact, the team determines the agenda for senior business
        management review. Participants in integrated reconciliation are the future executives in
        the business. This exercise is seen as a key training ground for the next generation of pres-
        idents and vice presidents. This is fundamentally different from the pre-S&OP meeting in
        traditional S&OP, where the main focus was on volume and its impact on resources.
        Understanding integrated reconciliation has directed a broadening of the scope of new
        activities, demand and supply management. Integrated reconciliation as a process leads
        directly into the senior business management review, which focuses on understanding
        change: What is our current performance? What decisions are still outstanding? And
        what decisions have been made already in integrated reconciliation? The business agen-
        da also raises further questions: Are we on track with the business plan? And are we still
        on track with our strategic intent?
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