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18                                                                 PART 1   Perspective


        age. We cannot remove the human element, but the damaging aspect of the human ele-
        ment (the assignable cause) can be addressed.


            Net Effect of Variation on Operations and Supply Chains

             MRP Nervousness    The APICS Dictionary (New  York: Blackstone, 2007, p. 86)
        defines nervousness as

             The characteristic in an MRP system when minor changes in higher level (e.g., level 0
             or 1) records or the master production schedule cause significant timing or quantity
             changes in lower level (e.g., 5 or 6) schedules or orders.
             APICS meetings have been held since the incorporation of APICS in 1956 to discuss
        MRP nervousness and how to manage it.  Anyone in purchasing quickly learns the
        whiplash caused by even a small change at a higher level in the bill of material. Vertical
        dependencies are critical for effective planning and yet at the same time cause the cascade
        and amplification of any change. When order multiples, safety stocks, and unrealistic due
        dates are added into the equation, the picture quickly can become quite clouded as to
        what should be requested of suppliers. Figure 2-4 is meant to depict a wave of nervous-
        ness through a bill of materials (BOM). Of course, this figure depicts a single BOM. When
        there are shared components across BOMs, that nervousness also translates across bills of
        materials.

             Supply-Chain Bullwhip Effect    Similar to system nervousness within a company,
        when considering the effect of variability across a supply chain, the cumulative system
        variation is significantly higher than the variation of any one of the parts. A typical sup-
        ply chain is represented as a linear linkage from a supplier’s supplier to a customer’s cus-


           FIGURE 2-4
                                                       101
           MRP
           nervousness
           within a single bill
           of material within       201                203         204
           a single
           company.

                                    301           302      303P   304P



                                401P    402   403P   404P



                                       501P
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