Page 126 - Perfect Phrases for Motivating and Rewarding
P. 126
Motivational Phrases
■ “I appreciate your voicing reasonable concerns, but once we
decide to move forward, we need positive support.”
■ “I understand the problems you’ve pointed out, and your
concerns are valid. What solutions can you offer, and what
data do you have to support them?”
■ “We get back what we put out. Let’s put out some positive
energy.”
■ “Often your questions ensure that we explore all options. This
time, however, we have time constraints and strong reasons
to go forward. Can you suspend your doubts so we can all put
our energy into making this work?”
■ “I understand your reservations. Let’s review the pros and
cons.”
■ “Your team’s work product is outstanding. I agree with you
about the need for some modification, but when you present
this idea at the management meeting, please focus on all
the positive elements and mention the minor changes after
generating enthusiasm.”
■ “You know how shy Maria is. She rarely offers suggestions
at meetings. Your criticizing her idea as she spoke not only
clammed her up but prevented our learning more about her
proposal. I’m sure you didn’t intend to stop her cold. How
might you have handled that differently?”
■ “I know Harry will find a chink in the armor, but please stand
your ground. This is a great proposal.”
■ “I know you have some doubts, but what do you think is
valuable about our new security system?”
■ “The management team’s plan seems to cover all bases. Do
you agree?”
■ “Where do you think we fell short? What could we have done
differently?”
113