Page 126 - Perfect Phrases for Motivating and Rewarding
P. 126

Motivational Phrases

          ■  “I appreciate your voicing reasonable concerns, but once we
            decide to move forward, we need positive support.”
          ■  “I understand the problems you’ve pointed out, and your
            concerns are valid. What solutions can you offer, and what
            data do you have to support them?”
          ■  “We get back what we put out. Let’s put out some positive
            energy.”
          ■  “Often your questions ensure that we explore all options. This
            time, however, we have time constraints and strong reasons
            to go forward. Can you suspend your doubts so we can all put
            our energy into making this work?”
          ■  “I understand your reservations. Let’s review the pros and
            cons.”
          ■  “Your team’s work product is outstanding. I agree with you
            about the need for some modification, but when you present
            this idea at the management meeting, please focus on all
            the positive elements and mention the minor changes after
            generating enthusiasm.”
          ■  “You know how shy Maria is. She rarely offers suggestions
            at meetings. Your criticizing her idea as she spoke not only
            clammed her up but prevented our learning more about her
            proposal. I’m sure you didn’t intend to stop her cold. How
            might you have handled that differently?”
          ■  “I know Harry will find a chink in the armor, but please stand
            your ground. This is a great proposal.”
          ■  “I know you have some doubts, but what do you think is
            valuable about our new security system?”
          ■  “The management team’s plan seems to cover all bases. Do
            you agree?”
          ■  “Where do you think we fell short? What could we have done
            differently?”






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