Page 7 - Retaining Top Employees

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Contents

Preface ix

1. “Employee What?!” 1
Just What Is “Employee Retention” Anyway? 1
What “Employee Retention” Used to Mean 4
What “Employee Retention” Means Now 8
What “Employee Retention” Might Mean Soon 11
Manager’s Checklist for Chapter 1 21

2. The Secret’s in the Swing 23
Develop a Retention Mindset 24
Don’t Get Hung up on Strategies 27
People Stay Where They Feel at Home 28
The Five Phases of Retaining Top Employees:
How Good Is Your Swing? 30
Picturing the Shot: Envisioning Your Retention Strategy 31
Club Selection: Deciding Which Retention Tools to Use 33
Backswing: Recruiting for Retention 34
Point of Impact: Making the Difference with Orientation 35
Follow-Through: Maintaining Retention Through the
Employment Life Cycle 36
Manager’s Checklist for Chapter 238
3. Envisioning Your Retention Strategy 39
Which Employees Do You Want to Retain? 39
Why Do You Want to Retain the Targeted Employees? 44
What Do You Need to Do to Retain the
Targeted Employees? 47
Turning Data into Achievable Retention Goals 55
Manager’s Checklist for Chapter 3 56

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