Page 11 - Retaining Top Employees

McKeownFM.qxd 5/17/02 2:43 PM Page ix

ix Preface ix

Special Features

The idea behind the books in the Briefcase Series is to give you
practical information written in a friendly person-to-person style.
The chapters are short, deal with tactical issues, and include
lots of examples. They also feature numerous sidebars designed
to give you different types of specific information. Here’s a
description of these sidebars and how they’re used in this book.

Boxes with this icon are designed to give you tips and
tactics that will help you more effectively implement
the methods described in this book.

These boxes provide warnings for where things could
go wrong in planning and implementing employee
retention initiatives.

These boxes highlight insider tips for taking advantage
of the practices described in this book.

Every subject has some special jargon and terms.These
boxes provide definitions of these concepts.

It’s always important to have examples of what others
have done,either well or not so well. Find these sto-
ries in these boxes.

This identifies boxes where you’ll find specific proce-
dures you can follow to take advantage of the book’s
advice.

How can you make sure you won’t make a mistake
when managing? You can’t,but these boxes will give you
practical advice on how to minimize the possibility.