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Six Sigma for Electronics Design and Manufacturing
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                     on  the  process,  such  as  a  poor  repair  or  maintenance  record,  un-
                     trained operators, and nonuniform materials.
                       The  variable  control  charts  are  generated  by  taking  a  historical
                     record of the manufacturing process over a period of time. Shewhart,
                     the father of control charts, recommends that “statistical control can-
                     not be reached until under the same conditions, not less than 25 sam-
                     ples of four each have been taken to satisfy the required criterion.”
                     These observations form the historical record of the process. All obser-
                     vations from now on are compared to this baseline.
                       From  these  observations,  the  sample  average  X   and  the  sample
                     range R, which is the absolute value of highest value minus the low-
                     est value in the sample, are recorded. At the end of the observation
                                                                   – –
                     period (25 samples), the average of X  s, designated as X and the aver-
                     age of R’s, designated as R  , are recorded.
                     3.2.1  Variable control chart limits
                     The control limits for the control charts are calculated using the fol-
                     lowing formulas and Table 3.1 for control chart factors. The control
                     chart factors were designated with variables such as A 2 , D 3 , and D 4 to
                     calculate the control limits of X   and R control charts. The factor d 2 is
                     important in linking the average range R  , and hence the standard de-
                     viation of the sample (s), to the population standard deviation  .
                       The control chart factors shown in Table 3.1 stop at the number 20
                     of observations of the subgroup. Control charts are based on taking
                     samples to approximate a large production output. If the sample be-
                     comes large enough, there is no advantage to using samples and their
                     associated  normal  distributions  to  generate  variable  control  charts.
                     Instead, 100% of production could be tested to find out if the parts
                     produced are within specifications.
                     3.2.2  Control chart limits calculations
                     X   chart control limits are 3 s of the sample average distribution. This
                     distribution is always normal, with an average equal to the average of
                                    – –
                     sample averages X. The range of each sample is called R and the aver-
                     age of all sample ranges is called R  . The distribution of the ranges is
                     not  normal,  even  if  the  parent  distribution  is  normal.  The  control
                     chart factors in Table 3.1 are approximations to convert the R   to the
                     standard deviation of the sample average distribution s and the popu-
                     lation distribution  .

                     X   Control limits (3 s limits)
                                                      – –    – –
                             Upper control limit (UCL X )= X + 3 s = X + A 2 · R    (3.1)
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