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PART 3
Strategy Implementation

CHAPTER 7

Implementing

Strategies: Management

and Operations Issues

CHAPTER OBJECTIVES

After studying this chapter, you should be able to do the following:

1. Explain why strategy implementation is 6. Explain how a firm can effectively
more difficult than strategy link performance and pay to
formulation. strategies.

2. Discuss the importance of annual 7. Discuss employee stock ownership
objectives and policies in achieving plans (ESOPs) as a strategic-
organizational commitment for management concept.
strategies to be implemented.
8. Describe how to modify an
3. Explain why organizational structure is so organizational culture to support
important in strategy implementation. new strategies.
4. Compare and contrast restructuring and 9. Discuss the culture in Mexico and
reengineering. Japan.
5. Describe the relationships between 10. Describe the glass ceiling in the
production/operations and strategy United States.
implementation.

Assurance of Assurance of Assurance of
Learning Exercise 7A Learning Exercise 7B Learning Exercise 7C
Revising McDonald’s Do Organizations Really Understanding My
Organizational Chart Establish Objectives? University’s Culture