Page 176 - TPM A Route to World-Class Performance

154 TPM-A Route to Would-Class Performance

The gift is to see ourselves as others see us.
Figure 7.12 shows the spread of perceptions from an actual scoping study
and highlights the fact that:
70 per cent feel encouraged and involved;
only 8 per cent feel neither encouraged nor involved;
TPM will directly address six of the top seven perceived ’hinders’.
Figure 7.13 shows the top seven perceived hinders to change and Figure
7.14 highlights the top seven helps towards combined progress.

Participative management Low
High I I

Maintenance x 5
Operators x 9
1 Key contacts x 11

Low
Figure 7.12 People‘s perceptions and feelings

Maintainers Operators Key contacts Total

7 People are reluctant to say what they really think 80% 81% 55% 69%

10 Skills are picked up rather than learned 40% 85% 64% 67%
systematically

18 Inter-departmental communication is poor 100% 63% 48% 64%

1 Production and maintenance are separate ‘empires’ 93% 41% 58% 59%

31 We suffer from too many initiatives 60% 78% 42% 59%
1 37% 1

21 Lessons learned on one shift do not get 87% 61% 1 57%
transferred to others
1 40% 1 I
33 Work organization problems are not faced openly
and frankly 56% 55% I 52%

Figure 7.13 What hinders progress?