Page 73 - TPM A Route to World-Class Performance
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54  TPM-A  Route to World-Class Performance

                  best part about it is that it involves no rocket science; but it does involve me
                  - the operator of  this overhead projector - and my maintenance colleague
                  here, Joe Wrench. I have known Joe for ten years and he has always been
                  good at fixing things. In fact, we have jokingly referred to him as ‘Joe’ll Fix-
                  It’ as he works for the ’GITAFI regime’: get in there and fix it! When I first
                  joined the company, I remember seeing Joe leaning against a pillar near my
                  machine one day, and I asked him what his job was. He replied that he was
                  a ‘coiled spring, waiting to spring into action’!
                    As I say, things are changing for the better, and Joe and I are encouraged
                  to work as a team as far as operating and looking after this overhead projector
                  is concerned. For the first time in twenty years, I have actually been asked my
                  opinion about the equipment together with Joe’s ideas, and we have come up
                  with some good ideas. Let me explain them to you.
                    For a start, you will not thank me if  I project this visual aid - the product
                  - onto the ceiling, or if  it is completely out of focus. I have actually been given
                  a comprehensive training session on the correct operation of  the overhead
                  projector and, in fact, Joe and I have drawn up a simple ten-step start-up,
                  operation and shutdown procedure for the OHP as a series of  ten single-
                  point lessons (SPLs) which are very easy to follow and highly graphic and
                  colourful to make the SPLs interesting.
                    Because we are being encouraged to look after the OHP and are given the
                  time and support equipment to do it, I actually clean the lens and the projector
                  base-plate at the start of each shift since it improves the quality of the product
                  - in this case the presentation of  the visual aid - and I make sure I adjust and
                  focus it correctly before starting the shift. By the way, I also make sure I cover
                  up the base-plate of  the OHP at the end of  the shift, as it can easily get
                  scratched and damaged if  I do not do this simple chore. A new base-plate for
                  this OHP costs €55.00, which is about 15 per cent of  the cost of  a complete
                  new OHP. It is also inconvenient, as it takes about three hours to change over
                  the old one for a new one.
                    Anyway, as I said, Joe Wrench, my maintenance colleague, and I have been
                  given the training, time and encouragement to sort out the best way of running
                  this piece of  equipment. Let me tell you what we have decided to do. Not,
                  you will notice, some clever chap from central planning, but Joe and I. We are
                  in a team now, and Fred Whitlock, the ex-supervisor, is now our Team Leader.
                  (You can read his story about TPM later in this chapter.) Since he has been on
                  a TPM facilitator course he’s  changed for the better: he asks our opinion
                  about things and he actually takes the time out to come down here to listen
                  and discuss better ways of  doing things with Joe and me.
                    One of the problems with this OHP is that the focus adjuster on this vertical
                  arm here seems to wear out quite often, and the ratchet won’t hold the lens
                  head in focus. If  this happens during the shift, Joe and I have decided that we
                  don’t need to actually stop the shift for a major repair. Instead, I can pin the
                  ratchet with this wedge as a temporary measure whilst I complete the shift.
                  We can, in effect, run it to failure, and the only thing I make sure I do is to let
                  Joe know that he will need to change the ratchet focus adjuster as soon as he’s
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