Page 177 - TPM A Route to World-Class Performance

Planning and launching the TPM pilot 155

Maintainers Operators Key contacts Total

40 We should ineduce a TPM approach 100% 89% 100% %%

48 Standard methods are seen as important 100% 85% 97% 93%

45 The company takes safety seriously 87% 85% 94% 89%

47 The company tries to make jobs interesting 100% 93% 76% 87%

32 People welcome more challenge in their jobs 60% 78% 85% 77%
43 Unitcost dormationis made available tome I 87% I 70% I 70% 1 73% 1

42 Most of my work is planned 53% 78% 76% 72%

The key conclusions are that:
most feel that ’across the fence’ communications and understanding of
’each other’s problems’ have some way to go (see Q7,18,1,21 and 33);
most expect change to continue (see Q40,47 and 32), although some may
still resist it because they already feel there is too much going on (see Q31).
Figure 7.15 shows the 20 statements’ strength of feeling as to how the
individual feels he or she is treated and how well the team management and
company works as far as he or she is concerned.

How the team works

I The lower the score the better I

Figure 7.15 People’s perceptions and feelings