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TPM in administration  201


                    An example  of  using the  'iceberg'  approach and then  categorizing the
                  losses as part of  the measurement cycle is shown in Figures 10.8 and 10.9
                  respectively.
                    During the launch the team should define their vision of the future: 'If  you
                  walk  into  the  area in three  years'  time,  and we have been  successful at





                                                              SIBLE COSTS


                                                   HEAT/LIGHT/
                                                   LFURNITUREI
                                          COMPUTER SYSTEM CO
















                                                                   DDEN COSTS
                                                                Difficult to measure
                  Figure 10.8 Measurement cycle tool: hidden losses




                                                \.\
                  (Things which prevent the   (Things which extend  (Things which influence the
                   job starting/progressing)   the process time)  quality & value of the work done)
                                     Files out of place  . Wrong information
                                            Information  .
                                  . Lateinformation,   Incomplete paperwork
                    Poor space availability                    Customer
                             -A
                             >ant fa;l,,r~   inconsistencies   rnmnl o;n+c
                                                             Data accuracy
                                            Poor layout


                                   are difficult to do

                  Figure 10.9 Measurement  cycle tool: typical loss categorization
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