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                       Table 3-3. Nonverbal Cue Meaning                    Setting the Stage for Learning   101

                       This excerpt from my Glencoe/McGraw-Hill text (2002, pp. 346–347), Customer Service Skills
                       and Concepts for Success, provides a few examples of nonverbal gestures or symbols commonly
                       used in the United States, along with their potential meanings in other parts of the world. The
                       following are symbols and gestures commonly used in the United States that have alternate
                       meanings in other parts of the world:
                       Cue/Gesture/Symbol                 Meaning                    Country

                       Beckoning by curling and uncurling   Used for calling animals or  Hong Kong, Australia,
                       index finger a,b                   ladies of the evening      Indonesia, Yugoslavia,
                                                                                     Malaysia
                       “V” for Victory sign (palm facing you) a,b  Up yours!         England
                       Sole of foot (pointed toward a     You are lowly (as sole is   Thailand, Saudi Arabia,
                       person) a,c                        lowest part of the body and  Singapore, Egypt
                                                          contacts the dirt)

                       “Halt” gesture with palm and extended   Go to hell            Greece
                       fingers thrust toward someone a–c
                       Thumb up (fingers curled) indicating  The number five         Japan
                       okay, good going, or everything is   Rude gesture             Nigeria
                       fine a,c                           Up yours!                  Australia

                       Thumb and forefinger forming an “O”  Zero or worthless        France
                       meaning okay a,c                   Money                      Japan
                                                          Rude gesture (symbolizes   Brazil, Malta, Greece,
                                                          female genitalia)          Tunisia, Turkey, Italy,
                                                                                     Paraguay, Russia
                       Waving goodbye with fingers extended,  Come here              Parts of Europe,
                       palm down and moving the fingers up                           Myanmar, Colombia,
                       and down toward yourself a,c                                  Peru
                       Using red ink for documents        Symbolizes death; offensive  Parts of Korea, Mexico,
                                                                                     and China
                       Passing things with left hand (especially  Socially unacceptable, as this  India, Pakistan
                       food)                              is the “bathroom hand”

                       Sources: Axtell, R.E., Gestures: The DO’s and TABOOs of Body Language Around the World, John Wiley & Sons, New
                              a
                         York, 1991.
                       b Wolfgang, A., Everybody’s Guide to People Watching, Intercultural Press, Yarmouth, MA, 1995.
                       c Morris, D., Bodytalk: The Meaning of Human Gestures, Crown Trade Paperbacks, New York, 1994.
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