Page 300 - Harnessing the Management Secrets of Disney in Your Company

Appendix 281

Four Seasons 3/16/06 275%
Performance 1997–2006
250%
225%
200%
Four Season 175%
150%
125%
100%
75%
50%
S&P 500 25%
0%

97 98 99 00 01 02 03 04 05
Figure A-2. Four Seasons Hotels & Resorts financial performance

George V Paris named “Top International City Hotel” for five con-
secutive years.
■ 2005—Andrew Harper’s Hideaway reports Four Seasons properties
captured four of the “Top 20 U.S. Hotels”; three of the “Top 20 U.S.
Resorts”; three of the “Top 20 International Hotels.”
■ 2005—Condé Nast Traveler reported that of the 20 hotel and resort
categories, Four Seasons had 14 properties nominated in the top three
positions.
■ 2005—Ranked highest in the luxury hotel segment for the second
consecutive year in the J.D. Power and Associates North America Hotel
Guest Satisfaction Index Study.
■ 2005—Awarded the Association of Fundraising Professionals (AFP)
Greater Toronto Chapter Outstanding Philanthropist Award.
■ 2005—Awarded The Conference Board of Canada Honorary Associate
Award.
■ 2005—Awarded the American Lodging Investment Summit (ALIS)
Lifetime Achievement Award.
■ 2005—(February 2) The Wall Street Journal: “Four Seasons—The
grandfather of global luxury-hotel chains, from New York to Jakarta.
Sets the standards the other chains aim for. . . .”
■ 2005—(April) Clemmie Hambro, Tatler: “If God is in the details,
then God is currently residing in Four Seasons.”