Page 478 - The Handbook for Quality Management a Complete Guide to Operational Excellence

Index

Note: Indexed terms within figures and tables are denoted by f and t after the
page number.

A American Society for Quality (ASQ),
Abuse, 28 47, 217, 301
Academic research, 133 Body of Knowledge, 416
Acceptance, 253 Analysis, 45
sampling, 158–159 benchmarking and, 132
Accounting department, 145 competitive, 131
Actions, 132, 295 correlation, 324–326
CARS, 218 DMADV, 54, 55t, 262–263, 285
corrective systems, 233 DMAIC, 54, 55t, 70, 252, 262–263,
management, 78 285, 376
preventive, 42 effect, 340
Activities: FMEA, 344–348
dummy, 274 GIGO, 146
parallel, 275f measurement system, 295,
post-audit, 220–221 298–303
quality, 12f, 13f movement, 338
value added, 308 Pareto, 146, 269, 270f, 270t
Adaptable processes, 59 of processes, 158, 162
Adaptive style, of strategic planning, 71 regression, 324–326
Adhocracy organization, 13 statistical, 202–204
Adjusted R Square, 329 value stream, 307–314
Adjustments, 314 ANalysis Of Variance (ANOVA), 329
eliminating, 340 Analytic studies, 155–158, 158t
Adult learning, 396 Analyze stage:
Advocates, 246 process drivers, 324–333
AIAG. See Automotive Industry Action sources of process variation,
group 314–324
Aircraft Engines, GE, 53 value stream analysis, 307–314
Alliances, 237–239 ANOVA. See ANalysis Of Variance
Allied Signal, 52, 262 ANSI/ASQ Z1.4, 159

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