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126                     DELIVERY

              I can tell you from experience that this approach can eclipse the
           competition and make the difference between failure and success.



                         A FINAL WORD ON
                         POWERPOINT AND
                      PRESENTATION DECKS


           Using this new methodology we’ve been talking about does not
           always make sense. The exception to the rule is when companies
           send out rookies and recent hires to give new business and sales
           presentations. These are people who do not have a depth of knowl-
           edge about their products or companies, nor do they have a lot of
           speaking experience. If the meeting is important, they have no busi-

           ness being out there in the first place. So it is probably a good idea
           to load them up with heavy visual aid support that can provide some
           quality control and consistency of presentation and allow them to
           stay a little more in the background, where they belong. In a special
           case like this, many of the old rules could apply. (Of course, as I have
           said, the real answer to this question is that companies should never
           send very junior people to give any kind of presentation—unless
           those people have been thoroughly, correctly trained and
           prepared.)
              By contrast, the further up one goes within organizations, the
           less desirable it becomes to rely too heavily on visual aids until you

           arrive ultimately at the office of the chairman, who should never use
           them.



                              FLIP CHARTS

           Flip charts are most useful in highly interactive meetings, such as
           “ideation” sessions where things are moving fast, creativity is fl ow-
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